Online Order Enquiries

We are here to help you with your Online Order enquiry for Shipping, Tracking, or an update on the processing of your order.

We can help you with a pre-sales enquiry that you may have with one of our products – we will be pleased to help you.

Please complete the form below – fields marked with an * – indicates required fields.

Live Chat –

The best and quickest way to contact the Customer Service Team – they will then be able to help you with your enquiry – start the conversation now….

Telephone –

Please note that wait times can vary. If one of the Team is not available, please provide a brief message together with your Order Number. We will then contact you about your enquiry:

+44 (0) 20 3442 1370*

Opening Hours 

Monday-Friday – 09.00 – 17.30hrs

* Call charges – these will be billed at your telephone service providers tariff/rate.

Contact Online Orders Underground Shoes England
17 February 2026

Express Shipping

From product stock to Worldwide destinations

Including UK, Europe, Australia, Brunei, Canada, Hong Kong, Indonesia, Japan, Macao, Malaysia, Mexico, New Zealand, Phillipines, Singapore, South Korea, Thailand, Taiwan, Vietnam, USA